Privacy Policy

1. Information We Collect

When you submit an enquiry through our website, we collect the personal information you provide in the form. This typically includes:

• Your full name
• Phone number
• Email address (if provided)
• Details about your fencing or landscaping project

2. How We Use Your Information

We use the information you provide solely for the purpose of:

• Responding to your enquiry with a quote or further questions
• Scheduling a site visit if needed
• Contacting you about your project
• Internal record-keeping

We do not use your information for marketing purposes, newsletters, or any purpose other than directly responding to and managing your enquiry and project.

3. Information Sharing

We do not sell, trade, rent, or otherwise share your personal information with third parties. Your details stay with GreenFlow Fencing & Landscaping and are used only by us to communicate with you about your project. The one exception is where we are required to disclose information by law (e.g., in response to a court order or legal process).

4. Data Storage & Security

Your form submissions are stored securely on Landingsite's platform servers and are accessible only to the business owner of GreenFlow Fencing & Landscaping. We take reasonable steps to protect your personal information from unauthorised access, modification, or disclosure. Form submissions are protected by CAPTCHA (Cloudflare Turnstile) to prevent automated spam.

5. Data Retention

We retain your enquiry information for as long as necessary to complete your project and for our business records. If you would like your information deleted from our records, please contact us using the details below and we will remove it promptly.

6. Cookies & Analytics

Our website uses Google Analytics and Google Ads conversion tracking to understand how visitors find and use the site. These services use cookies to collect anonymous usage data (pages visited, time on site, referral source). This data does not identify you personally. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We also use Cloudflare Turnstile for spam protection on our forms, which may set necessary functional cookies.

7. Third-Party Links

Our website may link to external sites (e.g., Google Maps, our Google Business Profile, our Facebook page). We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies separately.

8. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Make a complaint about how we handle your information

9. Contact Us

If you have any questions about this Privacy Policy or wish to access, correct, or delete your information, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.